Exchange Policy
Exchange Policy
We want you to love your purchase! If you're not completely satisfied, we offer returns and exchanges under the following conditions:
Eligibility for Exchanges
✔️ Items must be returned within [7] days of delivery.
✔️ Items must be unworn, unwashed, and in original condition with tags attached.
✔️ Final sale, intimates, and customized items cannot be returned or exchanged.
How to Exchange
1️⃣ Initiate an exchange: Contact us at [denimorder@opticsfv.com/ chat with us] with your order number.
2️⃣ Pack Your Items: Use the original packaging (or equivalent) to ensure safe return.
3️⃣ Ship It Back to our 313@somerset store: Return shipping costs are [covered by the customer]
Defective or Incorrect Items
Received a damaged or wrong item? Let us know within [7] days from the day item is received and we’ll send a replacement at no extra cost.
For further details, contact us at [denimorder@opticsfv.com].