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Exchange Policy

Exchange Policy

We want you to love your purchase! If you're not completely satisfied, we offer returns and exchanges under the following conditions:

Eligibility for Exchanges

✔️ Items must be returned within [7] days of delivery.
✔️ Items must be unworn, unwashed, and in original condition with tags attached.
✔️ Final sale, intimates, and customized items cannot be returned or exchanged.

How to Exchange

1️⃣ Initiate an exchange: Contact us at [denimorder@opticsfv.com/ chat with us] with your order number.
2️⃣ Pack Your Items: Use the original packaging (or equivalent) to ensure safe return.
3️⃣ Ship It Back to our 313@somerset store: Return shipping costs are [covered by the customer]
 

Defective or Incorrect Items

Received a damaged or wrong item? Let us know within [7] days from the day item is received and we’ll send a replacement at no extra cost.

For further details, contact us at [denimorder@opticsfv.com].

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VIST OUR STORE

 

313@somerset

313 Orchard Rd, #03-14 Singapore 238895

Tel : +65 96991204

Vivo City

1 HarbourFront Walk, #02-56, Singapore 098585

Tel:  +65  8806 8336

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© 2024 Optics Flair Vision Pte Ltd

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